Pickup Available

In Melbourne

10am - 5pm Monday to Saturday

Customer Service

03 9219 0571

10am - 5pm Monday to Saturday

or Online Enquiry (24/7) >

Australian ownedand operated

Free Express ShippingOrders Over $100

Same Day DespatchOrders Placed By 3PM Weekdays

Quality productsand services

Australian ownedand operated

Free Express ShippingOrders Over $100

Same Day DespatchOrders Placed By 3PM Weekdays

Quality productsand services

Shipping Information

AUSTRALIAN CUSTOMERS


Want your new Hair Extensions FAST? Order before 3:00pm Monday - Friday (Melbourne time) for same day dispatch.

What is the shipping cost?

FREE express post shipping for all Australian orders over $100.00 of value.

How soon will my order be dispatched?

All of our orders will be dispatched the same day after payment is made as long as it is ordered before 3pm weekdays Melbourne time.

No items will be dispatched on Saturday, Sunday or Public holidays.

Which shipping company do you use?

We send all our parcels using Australia Posts - Express e-Parcel Service.
This is a courier delivered, fully trackable service and a signature is required on delivery. If you are not at home when delivery is attempted, your postie will leave a card advising you to collect your parcel at your local post office. If you are expecting a parcel, and have not received a card please check with your local post office first before contacting us, as it may be there waiting for you.

All orders can be tracked online at www.australiapost.com.au

When will I receive my parcel?
Metro Areas will receive their parcel the next working day.
Rural/Remote Areas will receive their parcel within 2-3 working days.
We also post to P.O Boxes.

Check Australia Post site to see if you qualify for overnight delivery, link below.

http://auspost.com.au/parcels-mail/delivery-areas.html

If a parcel goes missing after it is shown as delivered by Australia Post you will have to lodge an investigation at your local post office or Australia Post. We will not be held liable for any missing parcel shown as delivered by Australia Post.

INTERNATIONAL CUSTOMERS

We use Australia Post with Online Tracking and Signature on Delivery.

What is the shipping cost?

All hair extension purchases for international orders will incur a $30 charge for all orders.

Do you deliver to my country?

We only deliver to U.S.A, Canada, United Kingdom and Malta.

When will I receive my parcel?
Delivery Time: 7 -12 business days $30.00 (AU$) flat rate no matter what you buy. Trackable on www.australiapost.com.au

International Orders will dispatched same day if ordered by 3pm Melbourne time.

We do accept exchanges from International Customers however all shipping charges will be the responsibility of the buyer.

If a parcel goes missing after it is shown as delivered Post you will have to lodge an investigation at your local post office. We will not be held liable for any missing parcel shown as delivered.